At the end of this module you will have:
- A better understanding of the challenges facing someone who is supporting a person living with dementia.
- A better understanding of how to support a customer and /or their family while still following your institution’s guidelines.
In module we have suggested that the first step is to include the person with dementia. This may sometimes conflict with family member/carer who may be convinced their relative is no longer in a position to manage their own finances. Consider some of the challenges this presents and any approaches that might help.